Customer Care Support Team Lead

Deployed Philippines, Inc.

  • Pasig, Philippines
    San Miguel Avenue, Pasig, Metro Manila, Philippines
    Metro Manila
  • 35,000.00 - 40,000.00 PHP / monthPHP35,000.0040,000.0035,000.00MONTH
  • Full time
Recruiter was hiring 12 hours ago

Customer Care Support Team Lead

Deployed Philippines, Inc.

Job Description

  • Taking and placing cold calls
  • Callbacks
  • Emailing clients and prospects
  • Marketing Emails
  • Booking Scheduling
  • Sales Calls
  • Scripting and Dialogue
  • Attention to detail
  • Data Entry in CRM
  • Note Taking
  • Report to Director
  • Meet KPI's
  • Ongoing training
  • Manage Emails
  • Manage time

Minimum Qualifications

  • Should have people management and training experience
  • Good phone manner and work ethic who would have strong english skills to communicate our clients offers to the NZ marketplace.
  • Will need a high level of english skills
  • Experience on the phone and confidence in promoting/selling products
  • Scripts and training are provided,
  • Someone with a cheerful disposition and eagerness to learn
  • Good note taking and listening skills

Perks and Benefits

  • Flexitime Flexitime
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
San Miguel Avenue
1 opening

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About Deployed Philippines, Inc.

Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering. We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level. If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.
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