Customer Solutions Officer
- Makati, Philippines
- Full time
- Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
- Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
- Processing of Online banking transactions which include financial entries & data maintenance
- Identify sales opportunities to further enhance Citi's client relationships
- Has work experience in an international BPO/Call Center setting
- High School graduates with 1 year BPO experience / College graduates are also welcome to apply
- Above Average English Communication Skills
- Amenable to work in Makati and Bonifacio Global City, Taguig
- Amenable working on shifts, holidays, weekends & extended work hours
- Applicants should be Filipino citizens or hold relevant residence status
We are urgently hiring for our August classes. Apply now and you can start soon!
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.