HR OD Data and Quality Management Officer III  

**Full JD to be sent to shortlisted candidates

Under the supervision of the Assistant to the Director / HROD Quality Review and Design Section Head, the HR/OD Data and Quality Management Officer III establishes and monitors the OPT&OD’s quality assurance standards, in coordination with the different sections of the Office. The position assists in developing test plans and test cases to ensure high-quality solutions are provided.

The position’s main function is to assist the organization operate at its optimum by ensuring that concerns are properly tracked, the queueing process and service level agreements are managed properly, and trends are analyzed to improve current ways of proceeding.

Main Duties and Responsibilities

I. Data Governance and Management

• Assists in designing, developing, implementing, documenting, and evaluating the OPT&OD’s data governance structures and quality metrics framework, in alignment with the University strategy and quality assurance frameworks.
• Conducts validation exercises to determine the accuracy, reliability of OPT&OD’s data, and the applicability of its data governance, and metrics management in its various functions.
• Performs data mapping and cross referencing of information from various HR databases and sources to track employee movements, position, and organization changes.
• Conducts data mining to draw out trends, generating new insights into the OPT&OD operation, and provides recommendations to address or sustain the generated insights.

II. HR/OD Quality Assurance Support

• Assists in conducting audits and studies on OPT&OD policies, systems, processes, and documentation as it relates to organization and employee capability and development, ensuring compliance with government regulations, University standards, and international standards.
• Proposes programs and designs systems related to organization and employee capability and development to improve the current ways of proceeding, in coordination with the respective groups and sections in the Office.
• Assists in formulating and recommending HR/OD policies and strategies necessary to improve HR/OD systems in support of the academic and the administrative clusters, and the University.
• Works with all the OPT&OD groups and sections in tracking all the concerns and requests of the clusters/schools and ensures that all concerns are addressed.
• Monitors, coordinates, implements, and evaluates all the Section’s projects, deliverables, timelines, agreements, including possible sustainability measures.

III. HR Client Partnering

• Keeps track of updates and developments that affect the University as an organization, including its employees, and provides feedback to the administrators on how to anticipate and manage its possible impact.
• Serves as a partner to an assigned cluster/school leadership team on initiatives that require HR/OD expertise and services. Meeting with the cluster’s leadership team regularly to help identify successes and areas for improvement, achievement of set organization and HR goals.

IV. Office Management Support

• Serves as OPT&OD information system administrator coordinating system requirements which includes functionalities and settings, etc.
• Manages and maintains relationships with OPT&OD partners, and builds network with various vendors for possible partnership to develop, customize, and improve delivery of services and outcomes.
• Assists in the coordination, logistical, and resource requirements of the OPT&OD’s projects and activities, when necessary.

V. Performs other related duties required by the immediate supervisor and/or authorized representatives.

Knowledge, Skills, Abilities:

• Has mastery in systems thinking, facilitation, planning & organization, monitoring, coordination, supervision, and networking
• Has analytical and critical thinking skills, able to analyze large amounts of data and information
• Has a strong sense of urgency balanced with quality-result orientation
• Has the ability to effectively adjust and manage a variety of unexpected situations
• Has strong interpersonal skills, able to collaborate and work with different job levels
• Has strong communication skills, able to disseminate information/message in various modalities for different stakeholders; this includes preparing reports and infographics
• Has attention to details, and able to effectively manage and coordinate multiple projects simultaneously
• Knowledgeable in statistics and data mapping
• Ability to systematically and scientifically track performance and metrics, and provide recommendations on where to allocate resources
• Ability to manage multiple priorities as well as flexibility to adapt to and change new systems and methodologies
• Must be open to learning and ambiguity; ability to effectively adjust and manage a variety unexpected situations
• Has the ability to manage change by involving and engaging key stakeholders in the process of change, but with a keen sense of compliance, protocol and legal perspective
• Can maximize use of technology for efficiency
• Experience in preparing infographics and reports
• Experience working in an academic setting is an advantage
• Strong sense of urgency balanced with quality-result orientation
• Knowledge on statutory labor requirements

Education and Experience Requirements:

• Bachelor’s degree in Psychology/Management or related course
• Master’s degree in Psychology or Business is an advantage
• Basic knowledge in labor laws
• At least three (3) years of relevant experience
• Experience or knowledge on several work process improvement, organizational design, people analytics, and data mapping
• Experience in an academic setting is an advantage