Healthcare BPO Agent | Pasay
- Pasay, Philippines, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippines
- 15,000.00 - 30,000.00 PHP / monthPHP15,000.0030,000.0015,000.00MONTH
- Full time
- Follow communication “scripts” when handling different topics.
- Keep equipment operational by following established procedures and reporting malfunctions.
- Provide customers with product and service information.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Recommend solutions and other services if appropriate.
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Fresh graduates are also welcome to apply.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including NIGHT SHIFTS.
- Day shift is also available.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Child Care Benefits
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Transportation Allowances
- Free Lunch or Snacks
- Performance Bonus
- Recruitment / Signing Bonus
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