Customer Relations | Financial | Mall of Asia | Pasay
- Pasay, Philippines, Globe Rotunda, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippines
- 15,000.00 - 30,000.00 PHP / monthPHP15,000.0030,000.0015,000.00MONTH
- Full time
- Enhance organization reputation by"
- Accepting ownership for accomplishing new and different requests.
- Exploring opportunities to add value to job accomplishments.
- Gather customer information as required.
- Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.
- Participate in development of client training programs by:
- Identifying learning issues.
- Recommending instructional language.
- Resolve problems by:
- Clarifying issues.
- Researching and exploring answers and alternative solutions.
- Implementing solutions.
- Escalating unresolved problems.
- Manage large amounts of inbound and outbound calls in a timely manner.
- Seize opportunities to upsell products when they arise.
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Fresh graduates are also welcome to apply.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including NIGHT SHIFTS.
- Day shift is also available.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Child Care Benefits
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Transportation Allowances
- Free Lunch or Snacks
- Performance Bonus
- Recruitment / Signing Bonus
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