Security Officer | For pooling  

Guard Force Management Unit (GFMU):

• Implement the following:
  • Security Instruction and Procedures for the individual guard posts;
  • Guard Posts with that of the respective manning relative to attendant security risks, and amend as necessary and required.
  • Technical Proficiency and Customer Relations Training, as well as other required training, prior to or during deployment.
• Ensure compliance of the Security Agency with the contract SLA and government regulatory requirements:
  • Deployment of licensed Security Guards and Head Guards for detail at company premises.
  • Monitor security personnel and respective manning to ensure that only pre-qualified personnel are posted.
  • Compliance to the KPI’s Performance Levels.
  • Initiate relief / replacement of errant and underperforming security personnel.
  • Conduct routine and shakedown inspections of guards and their respective prescribed individual equipment.
  • Conduct periodic inspection relative to the operational readiness of the security agency equipment stationed at company premises, e.g. firearms, radios, flashlights, vehicle (if any).
  • Implement Security Emergency Response Protocols and Standard Operating Procedures if activated

Customer Relations Management Unit (CRMU):

• Oversees the Customer Relations Agents (CRAs) to ensure the delivery of quality services to employees, guests and visitors.
• Conducts due diligence in ensuring all guests & visitors are properly identified/screened

Perform other related duties as directed by the Head, SS; the Head, SMD or the Head, CSSD.

• Bachelor’s Degree is required.
• At least five (5) years progressive career in the Military or Law Enforcement Field or Security Management Field, the last three (3) of which must be in a responsible charged position.
• Technical Skills Requirement:
  • Excellent computer skills including Microsoft Office applications.
  • Security Management
  • Risk Assessment, Survey Inspection and Investigations
  • Intelligence Gathering, Assessment and Analysis
  • Accident / Incident Investigation
  • Other Skills Requirement:
  • Demonstrated excellence in time management skills.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work independently with minimal guidance.
  • Ability to work in a team environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.