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Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Respond to customer queries in a timely and accurate way via email.</li>
	<li>Provide satisfactory solutions to diverse range of queries with regards to COVID-19 testing, vaccination, test result, and other projects. </li>
	<li>Manage all duties related to the process with strict compliance to the guidelines.</li>
	<li>Receive, process, and verify the accuracy of customers' requests via email.</li>
	<li>Identify customer needs and develop customer service solutions. </li>
</ul>

Email Technical Support

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<ul>
	<li>Configure internal systems</li>
	<li>Diagnose and troubleshoot technical issues</li>
	<li>Maintains reliable system performance</li>
	<li>Ensure that data remains intact, secure, and accessible in case of system crashes by conducting data backups.</li>
	<li>Configuring and managing software and hardware related to LANs and WANs</li>
</ul>

IT Specialist

Job Description:

<ul>
	<li>Validates vaccine card information of cruise line passengers</li>
	<li>Check if the vaccine of passengers is accredited by the cruise line</li>
	<li>Input information and perform clerical tasks</li>
	<li>Ability to work with and maintain confidential information</li>
</ul>

Vaccine Card Validator

Job Description

<ul>
	<li>Enter medical insurance payments</li>
	<li>Enter allowed adjustments, write-offs</li>
	<li>Balance posted payments with control totals</li>
	<li>Track denial/payment trends</li>
	<li>Amend and resubmit claims</li>
</ul>

Payment Specialist

Job Description

<ul>
	<li>Consultancy basis – minimum of 6 months consultancy contract</li>
	<li>Work as a CSR for a US-based client to assist customers via video call regarding their concerns on COVID-19 testing and requirements.</li>
	<li>Review and validate requirements to ensure all documents are in order.</li>
	<li>Provide clear instructions to customers and answer their questions adequately.</li>
	<li>Follow-up on pending documents of passengers through phone calls.</li>
</ul>

Vector Outsourcing Solutions Phils., Inc.

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About Vector Outsourcing Solutions Phils., Inc.

Job openings at Vector Outsourcing Solutions Phils., Inc.

Email Technical Support

IT Specialist

Vaccine Card Validator

Payment Specialist

Video Customer Service Representative l Work from Home