Ylopo LLC
Ylopo LLC

Highly Experienced Audio QA Trainer (AI Annotator)  

Ylopo LLC

 
  • Manila, Philippines
    4712, Admiralty Way, Marina del Rey, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱40,000.00 - ₱45,000.00 / month
    PHP
    40000
    45000
    40000
    MONTH
  • Full timeFULL_TIME

Expired a month ago

2024-04-27T16:00:00+00:00
Job closed.

Job Description

Why work for Ylopo?

At Ylopo we offer team members:

  • a commitment to personal development,
  • guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
  • excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
  • team building events, team lunches/ happy hours, and other company wide events
  • a supportive, caring environment dedicated to continuous learning and growth.

We are looking for an extremely talented Audio Quality Assurance Trainer to help us audit and improve our AI bot conversations. Our AI is unique in the real estate space because it’s driven by all the data we’re collecting from each user as they search for homes to buy on the search sites we provide for them. This way we can have informed conversations based on what we know the home searcher is interested in, which makes the conversations very precise and genuine.

Ylopo is now entering a very exciting and high-growth stage and we’re looking to add more great people to our fun, driven, and close-knit staff. Ylopo is an ideal place to work for anyone who wants to be in a growing industry with a winning atmosphere while having the ability to be autonomous and develop professionally.

Responsibilities:

  • Review audio recordings and written transcripts of voice AI conversations to determine intent of the conversation and evaluate the bot’s responses
  • Audit messages and improve weak performing scripts based on analytics
  • Read through conversations and identify areas where our team made mistakes in answering questions, and suggest improvements
  • Interact with the bot and record behavior

Minimum Qualifications

  • Exceptional written English skill
  • Exceptional verbal English skill
  • Extremely detail-oriented
  • Experience with writing drip texts and emails is a huge plus
  • Experience in a call center listening to calls and training teams on how to improve is a huge plus
  • At least 1 yr experience with the same niche is a plus
  • Scripting/Automation coding is a plus

System Requirements:

  • Processor should be 2.4 ghz and above, Intel core 5/7 or equal is highly required
  • Ram should be at least 8 gig with 100 gb Free disk space
  • Should have a back-up Computer with the same specs
  • A Headset with noise cancelling feature is a must
  • At least 10 mbps & up wired connection for main isp
  • Back up internet is a must (strictly no USB Sticks allowed)

Shift Schedule: 9AM - 6PM Pacific Standard

Rate: starts at Php 40,000

Perks and Benefits

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
4712, Admiralty Way, Marina del Rey
Industry
Digital Marketing
Vacancy
1 opening
Website
https://www.ylopo.com/

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About Ylopo LLC

About Ylopo Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: A full time, permanent work from home set up A commitment to personal development guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, Team building events, team lunches/ happy hours, and other company wide events A supportive, caring environment dedicated to continuous learning and growth. With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

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