Debt Collector
Offshore Intelligence Pty Ltd
- Makati, PhilippinesLevel 14, Sycip Law Center, 105 Paseo de Roxas, Makati, NCR, PhilippinesMakatiNCRPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Manage multiple accounts for delinquency and debt collection efforts
- Locate and contact debtors about outstanding obligations
- Send out past due notices for delinquent accounts or for missed settlement payments
- Investigate and resolve complaints regarding incorrect debt collection attempts
- Report address changes and maintains files regarding debtors for correct and current contact information
- Compile reports on delinquent accounts and report missed payments to credit bureaus
Minimum Qualifications
- At least 1 year experience in credit collections in a BPO setting
- Demonstrated skill in negotiating and resolving conflicts
- Ability to speak persuasively and listen critically
- Ability to multi-task and meet tight deadlines
- Prioritize multiple tasks to ensure the successful completion of each debt collection attempt
- Call center experience required
- Experience in AU/US Medical sector is preferred
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Sycip Law center, 105 Paseo de Roxas, Makati City
- Industry
- Business Process Outsourcing
- Vacancy
- 1 opening
About Offshore Intelligence Pty Ltd
"Offshore Intelligence offers a practical, simplistic and real world offshoring business, tailored specifically to ensure an exceptional client experience……We deliver real improvements to productivity and increased profits for Global businesses."
Ironically, Offshore Intelligence was set up after we experienced uninspiring and careless service delivery from another offshoring business! We readily identified an opportunity for an Offshoring business focusing on client experience, productivity and client outcomes.
Since our inception, we have worked hard to set up an offshoring product genuinely tailored to client experience. We have invested heavily in workplace infrastructure, premium office space, connectivity and simplistic, easy to use communications and human resource platforms. Most importantly, we have developed a world class recruitment platform to ensure the best available talent is captured by our clients!