Technical Business Analyst - Night Shift  

The Role

This Technical Business Analyst will be an integral part of a global team that will deliver technical solutions in a quality and efficient manner to clients around the world. Focus will be data conversion, ongoing imports, retiree payroll system functionality and extract and other exports.


Performance Objectives:

Excellence

• Responsible for system configuration and testing during implementations and production support;ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices

• Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts

• Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution

• Performs impact analysis and regression testing on the different system components during release consumptions

• Defines and updates system tables as needed

• Works with team to identify project deliverables and meets established deadlines

• Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts

• Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability

• Follows national line of business processes and protocols for the deployment of base solutions

• Participates in national line of business sessions and teams as requested

People

• Works closely with the client delivery team to deliver the best results to the client

• Participates in regular team meetings and consistently promotes teamwork in all daily activities

• Coaches and trains internal members of the team on best practices, system-specific and client-specific knowledge

Clients

• Communicates effectively with the client delivery team

• Attends team or project meetings as appropriate to report project status or clarify requirements or timelines

• Ensures configuration and testing are completed on time and on budget

• Communicates status of tasks to the team as appropriate

• Alerts lead consultants or project manager about out-of-scope work in a timely manner

Financial

• Works with the team in helping achieve the financial goal for all clients

• Assists in determining estimates for configuration and testing tasks as needed

The Requirements

• Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area

• At least 3-5 years of relevant work experience

• Experience or training in: RDBMS, SQL, Web-based applications and tools

• Strong SQL skills, able to create and to evaluate complex SQL statements/stored procedures involving complex relationships

• Understanding of relational and conventional database technology; data modeling concepts, data mining, tools and techniques is preferred

• Experience with test plan creation, testing procedures and test plan execution is required

• Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required

• Strong verbal and written communication skills in English

• Experience working with the US is preferred

• Ability to work on "virtual" teams with members from different geographic areas

• Ability to multi-task, and be mindful of deadlines

• Self-motivated and ability to remain focused on assigned projects

• Committed to quality and continuous improvement

• Amenable to work on a night shift schedule

• Equal Employment Opportunity