Technical Business Analyst - Night Shift

Willis Towers Watson

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 29 Nov
Recruiter was hiring an hour ago

Technical Business Analyst - Night Shift

Willis Towers Watson

Job Description

The Role

This Technical Business Analyst will be an integral part of a global team that will deliver technical solutions in a quality and efficient manner to clients around the world. Focus will be data conversion, ongoing imports, retiree payroll system functionality and extract and other exports.

Performance Objectives:


  • Responsible for system configuration and testing during implementations and production support;ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices

  • Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts

  • Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution

  • Performs impact analysis and regression testing on the different system components during release consumptions

  • Defines and updates system tables as needed

  • Works with team to identify project deliverables and meets established deadlines

  • Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts

  • Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability

  • Follows national line of business processes and protocols for the deployment of base solutions

  • Participates in national line of business sessions and teams as requested


  • Works closely with the client delivery team to deliver the best results to the client

  • Participates in regular team meetings and consistently promotes teamwork in all daily activities

  • Coaches and trains internal members of the team on best practices, system-specific and client-specific knowledge


  • Communicates effectively with the client delivery team

  • Attends team or project meetings as appropriate to report project status or clarify requirements or timelines

  • Ensures configuration and testing are completed on time and on budget

  • Communicates status of tasks to the team as appropriate

  • Alerts lead consultants or project manager about out-of-scope work in a timely manner


  • Works with the team in helping achieve the financial goal for all clients

  • Assists in determining estimates for configuration and testing tasks as needed

Minimum Qualifications

The Requirements

  • Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area

  • At least 3-5 years of relevant work experience

  • Experience or training in: RDBMS, SQL, Web-based applications and tools

  • Strong SQL skills, able to create and to evaluate complex SQL statements/stored procedures involving complex relationships

  • Understanding of relational and conventional database technology; data modeling concepts, data mining, tools and techniques is preferred

  • Experience with test plan creation, testing procedures and test plan execution is required

  • Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required

  • Strong verbal and written communication skills in English

  • Experience working with the US is preferred

  • Ability to work on "virtual" teams with members from different geographic areas

  • Ability to multi-task, and be mindful of deadlines

  • Self-motivated and ability to remain focused on assigned projects

  • Committed to quality and continuous improvement

  • Amenable to work on a night shift schedule
  • Equal Employment Opportunity

Perks and Benefits

  • Flexitime Flexitime
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Retirement Benefit Plans Retirement Benefit Plans
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances
  • Performance Bonus Performance Bonus
  • Stock Options Stock Options

Required Skills

  • Business Analysis
  • Scrum
  • SQL
  • Microsoft / MS Excel

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Taguig, Metro Manila, Philippines
Insurance Consulting, Solutions and Technology
2 openings

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About Willis Towers Watson

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Together, we unlock potential.