Shift Supervisor (Healthcare Account)
Wide-out Workforces Inc.
- Makati, PhilippinesUnit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Shift Supervisor will be responsible for making sure that each research task is delivered on time with no quality issues.
Responsibilities:
- End-to-end management of each stage of the project lifecycle
- Management of task queues
- Ensuring all tasks are completed on schedule and to spec
- Work schedule creation and supervision
- Ensuring resources are adequately equipped to perform
- Coaching and performance management of team members
- Create and coordinate initiatives to improve and maintain quality
- Learning all aspects of clients’ businesses and management of their expectations
- Creating and maintaining knowledge and process documentation
- Periodic reporting on the account and team performance
- Manage team productivity and attendance
- Create and update all relevant process documents
Minimum Qualifications
Desired Skills & Experience:
- At least 2 years’ experience in team and/or project management
- Graduate of BS Nursing or Doctor of Medicine (board passer or non-board passer) is a plus
- Excellent English (verbal, written and interpersonal) communication skills
- Strong leadership and work ethic
- Strong analytical and critical thinking with a keen attention to detail
- Effective decision making and time management skills
- Client-facing experience is a big plus
- Strong technology proficiency (Microsoft Office, and excellent organizational skills
- Basic knowledge in SQL
- Must be willing to work in any shift schedule
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Unit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, Philippines
About Wide-out Workforces Inc.
Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.
We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.
Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.
Schedule a call with one of our Solution Consultants to see how we can help you today