Vector Outsourcing Solutions Phils., Inc.
Vector Outsourcing Solutions Phils., Inc.

Virtual Front Desk | Spanish Bilingual | Healthcare  

Vector Outsourcing Solutions Phils., Inc.

  • Mandaluyong, Philippines
    8th Floor Unit 804, 530, Shaw Blvd, Wack-Wack Greenhills, Mandaluyong, Metro Manila, Philippines
    Metro Manila
  • ₱45,000.00 - ₱75,000.00 / month
  • Full timeFULL_TIME
Job closed.

Job Description

  • Responding to inbound calls and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification.
  • Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
  • Obtaining medical history by navigating through different Electronic Medical Records systems.
  • Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers.
  • Strictly adhering and complying with the HIPAA policy.
  • Perform appropriate duties and tasks as assigned.

Minimum Qualifications

  • Graduate of Bachelor of Science in Nursing or any medical course (preferably, but not required)
  • Consultancy basis – minimum of 6 months consultancy contract (subject for renewal)
  • Proficient in communicating using both Spanish and English
  • Willingness to Complete all required training provided by the Company
  • Ability & Commitment to strictly follow protocols provided for Patient Education & Counseling
  • Ability to Communicate with Compassion, Empathy, Tact and Cultural Sensitivity w/ patients and their families
  • Excellent Organizational Skills & Priority Setting
  • Ability to Work Independently and as a Team Member within provided guidelines
  • Able to Work From Home, must have reliable internet connection

Perks and Benefits

  • Work from HomeWork from Home


  • Equipment/ company computer

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
530, Shaw Blvd, Wack-Wack Greenhills
Business Process Outsourcing
25 openings

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About Vector Outsourcing Solutions Phils., Inc.

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow. Vision: To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service Mission: To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation Values: Transparency Honesty Accountability Trust Responsibility Efficiency Adaptability Innovation Respect

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