IC/UNDP/SP4N-LAPOR/114/2019 - International Consultant for roadmap development on marketing and communication strategy for the national public complaint handling system LAPOR!
UNDP Indonesia
- Central Jakarta, Indonesia9th, Menara Thamrin, Jl. M.H. Thamrin Kav. 3, Jl. M.H. Thamrin Kav. 3, Kebon Sirih, Central Jakarta, Central Jakarta, Jakarta, IndonesiaCentral JakartaJakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Job Description
Job Description/Scope of Work and Deliverable :
Scope of Work
The Individual Consultant will work with PMU of SP4N-LAPOR project and undertake the following tasks:
1. Developing inception report which consists:
a. Desk review and field assessment on communication and marketing need analysis that includes:
- Background, objective, expected output, approach and methodology, work plan and data collection instrument or tools.
- Communication and marketing need assessment result;
b. International lesson learned on marketing and communication strategy on public service;
2. Developing draft report on marketing and communication strategy which covers:
a. Background, objective, expected output, approach and methodology;
b. International lesson learned on the marketing and communication strategy on public service;
c. Current communication and marketing strategy;
d. Communication and marketing need assessment result;
e. Gender analysis on the current and the proposed communication and marketing strategy;
f. Proposed strategy on marketing and communication in expanding coverage of SP4N-LAPOR! utilization;
g. Master plan of communication and marketing of SP4N-LAPOR!
3. Developing final report on marketing and communication strategy of SP4N-LAPOR!
Deliverables/ Outputs:
1st payment will be made upon submission of the following outputs:
Inception report which includes:
a. Desk review and field assessment on marketing and communication need analysis;
b. International lesson learned on the marketing and communication strategy on public service;
2nd payment will be made upon submission of the following outputs:
1. Draft report on marketing and communication strategy which covers:
a. Background, objective, expected output, approach and methodology;
b. Current communication and marketing strategy;
c. International lesson learned on the marketing and communication strategy on public service;
d. Communication and marketing need assessment result;
e. Gender analysis on the current and the proposed communication and marketing strategy;
f. Proposed strategy on marketing and communication in expanding coverage of LAPOR! utilization;
g. Master plan of communication and marketing of SP4N-LAPOR!
2. Minute of relevant meetings or workshops.
3rd payment will be made upon submission of the following outputs:
1. Final report on marketing and communication strategy of SP4N-LAPOR!
2. Minute of relevant meetings or workshops
Link to the relevant IC Advertisement: https://procurement-notices.undp.org/view_notice.cfm?notice_id=61201
Minimum Qualifications
Minimum Qualification and Experience:
Academic Qualifications:
At least Master’s degree in marketing, communication, public relation, public or business management, development management, social science or other related discipline; and
Years of experience:
- Minimum 7 years of professional experience in marketing and public communication;
- Experienced in assessing, designing and producing marketing and communication instrument or materials;
- Strong understanding government policy and government administration;
- Strong understanding on operation management in public service;
- Have a solid experience in the area development program or issue;
- Have working experience with government sector in providing technical expertise in public service and/or public management area;
- Fluency in English with excellent written communication skills, and strong experience writing reports.
- Fluency in Bahasa Indonesia would be an asset.
Competencies and special skills requirement:
- Practical experience in public organizations at the national and regional level;
- Experience in formulating development strategies and policies;
- Experience in development research and report writing through a participatory approach;
- Excellent public speaking and presentation skills;
- Fluency in English with excellent written communication skills, and strong experience writing research and project reports;
- Understanding gender equality/gender mainstreaming;
- Have ability to work effectively in a team;
- Having initiative, flexibility and innovation;
- Global mind-set;
Ability to work in a multicultural environment and limited supervision.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Media and Creatives
- Educational Requirement
- Master's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Menara Thamrin, Jl. M.H. Thamrin Kav. 3, Jl. M.H. Thamrin Kav. 3, Kebon Sirih, Central Jakarta