Who we are? UCall Solutions is an American owned and managed call center and business outsourcing company located in Ortigas Center, Pasig City, Philippines. The company's main clients are companies seeking to outsource first-level help desk support, telemarketing, sales, medical and legal knowledge process outsourcing solutions. UCall is a company poised to grow and to be recognized as one of the best outsourcing companies to work for by providing our family of agents competitive compensation, and an enjoyable work environment that ensures work-life balance. Our History U-Call Solutions is a contact center located in the Philippines specializing in technical support and inbound/outbound calling campaigns. Its founder, Michael Williams, is an American business man with experience in opening retail markets and distributuon networks across America, Europe and Asia. In 2013, in response to inadequate customer service experiences, Mr. Williams formed UCall Solutions with dedication to superior practices, exceeding customer expectations and driving growth in sales, profits and market share for its clients. Our MISSION To provide a vibrant and fulfilling working experience for our team and to use the best industry practices to grow our business while earning a reputation as one of the most preferred outsourcing organizations in the world. Our VISION To be a dynamic and successful contact center recognized in the industry for delivering the very best customer experience in the markets we serve.