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Trends Group, Inc.

Technology Engineer | Cebu  

Trends Group, Inc.

  • Cebu City, Philippines
    11th Floor, 105 H.V. Dela Costa , Cebu City, Cebu, Philippines
    Cebu City
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

  • Responsible for Pre-sales and/or Post-sales activities
  • Involved in Project Implementation of Network and Security products
  • Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction
  • Work closely, coordinate and update plan of activities with TL/TM, Project Manager, and SDM if working for project implementation and key accounts respectively
  • Use essential job tools and applications diligently
  • Properly update and close all assigned service desk cases as fast, timely and efficiently as possible.
  • Acquire training and certifications related to products assigned
  • Attend to client meetings and conduct Proof of Concept (POC) to clients
  • Creates reports, implementation/support documentations, network design and Bill of Materials
  • Ensures availability and in standby 24x7 for maintenance and incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite
  • Share knowledge and skills, provide technical guidance on other engineers
  • Develop to be an SME on assigned Network and Security products
  • May also be assigned as an onsite engineer for certain clients as necessary

Minimum Qualifications

  • Minimum Education

    • A graduate of any 4-year IT related courses:

      • BS in Electronics Engineering

      • BS in Electronics and Communications Engineering

      • BS in Information Technology

      • BS in Computer Engineering

      • BS in Computer Science

      • BS in Information System

  • Minimum Experience/Training

    • Experience with Network or any technical/IT related field is preferred
    • With at least a year or 2 of related experience is preferred

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave

Required Skills

  • Network Administration
  • Computer Networking
  • Network Security
  • Cisco Networking (CCNA)

Preferred Courses

  • Information Technology
  • Computer Science [Network Engineering]
  • Electronics & Communications Engineering

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Office Address
Trends Plaza Cebu, F. Ramos Street, Barangay Cogon Ramos
Information Technology / IT
1 opening

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About Trends Group, Inc.

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. The time has come to explore the possibilities in ICT and beyond. Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

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