![Banner Image](http://s3-ap-southeast-1.amazonaws.com/kalibrr-static-assets/assets/shared/img/banners/Job-post--Default-Banner.png)
![Easycall Communications Philippines Inc.](https://rec-data.kalibrr.com/www.kalibrr.com/logos/CT6ZE92T95N5RVRXS57XY4RB57BB98UUHZRYL9M5-65dea1b9.png)
Technical Support Engineer
Easycall Communications Philippines Inc.
- Taguig, PhilippinesTaguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 months ago
2024-06-04T16:00:00+00:00Job closed.
Job Description
- Resolving technical problems of assigned cases
- Creation of and ability to troubleshoot PowerShell scripts
- Ability to write SQL queries and understand database structure
- Participate in group problem solving meetings to overcome challenging issues
- Researching and solving complex issues
- Working closely with Team Lead to meet SLA and customer requirements
- Test and verify product functionality to reproduce customer issues
- Document detailed failure and solution information within cases
Minimum Qualifications
- 3+ years in a Technical Support Engineer, Desktop Support Engineer, IT Help Desk or similar role
- Experience with MySQL / SQL 2008 R2 or higher
- Ability to write and demonstrate SQL queries, SQL scripts and perform SQL table review
- Experience with PowerShell scripting highly desired
- Knowledge of installing and maintaining webservers (IIS and Apache)
- Prior working experience with .NET applications is highly desired
- Any certifications such as CISSP, CISM, CompTIA Security+, SSCP are a benefit
- Strong written and verbal English skills required
- Azure and/or AWS support experience is a plus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Taguig, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Easycall Communications Philippines Inc.
To date, Easycall Communications Philippines Inc. operates as a provider of various technology solutions and services, as well as managed connectivity and support services. It continues to build on its foundation as a technology and communications provider, and provide businesses and enterprises with innovative solutions tailored to fit their changing needs.