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Easycall Communications Philippines Inc.

Technical Support Engineer  

Easycall Communications Philippines Inc.

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

  • Resolving technical problems of assigned cases
  • Creation of and ability to troubleshoot PowerShell scripts
  • Ability to write SQL queries and understand database structure
  • Participate in group problem solving meetings to overcome challenging issues
  • Researching and solving complex issues
  • Working closely with Team Lead to meet SLA and customer requirements
  • Test and verify product functionality to reproduce customer issues
  • Document detailed failure and solution information within cases

Minimum Qualifications

  • 3+ years in a Technical Support Engineer, Desktop Support Engineer, IT Help Desk or similar role
  • Experience with MySQL / SQL 2008 R2 or higher
  • Ability to write and demonstrate SQL queries, SQL scripts and perform SQL table review
  • Experience with PowerShell scripting highly desired
  • Knowledge of installing and maintaining webservers (IIS and Apache)
  • Prior working experience with .NET applications is highly desired
  • Any certifications such as CISSP, CISM, CompTIA Security+, SSCP are a benefit
  • Strong written and verbal English skills required
  • Azure and/or AWS support experience is a plus

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Taguig, Metro Manila, Philippines
10 openings

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About Easycall Communications Philippines Inc.

To date, Easycall Communications Philippines Inc. operates as a provider of various technology solutions and services, as well as managed connectivity and support services. It continues to build on its foundation as a technology and communications provider, and provide businesses and enterprises with innovative solutions tailored to fit their changing needs.

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