Customer Service Associate

Transec BPO Solutions Inc.

  • Pasig, Philippines
  • 20,000.00 - 25,000.00 PHP / month
  • Penuh waktu
Lowongan dipasang 9 bulan yang lalu dan batas waktu lamaran adalah 31 Aug
Rekruter merekrut 3 bulan yang lalu

Deskripsi Pekerjaan

JOB OBJECTIVE

To oversee and monitor the onboarding process of claims that goes into the system and ensure delivery of services as committed to clients.

ESSENTIAL JOB FUNCTIONS

  • Be actively involved in the onboarding process of auto claims and act as a liaison to ensure all parties involved have what they need to fulfill their part in the process.
  • Work hand-in-hand with internal team, insurers and other parties via email or phone.
  • Ensure all interactions made with clients, insurers and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

Kualifikasi Minimum

  • Minimum of 3 years of experience in customer service; handling a US account.
  • Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
  • Background in auto claims or other types of insurance is a huge plus.
  • Good speaking skills in English.
  • Excellent writing skills in English.
  • Tech-savvy and natural interest in learning new technologies.
  • Proven longevity or tenure with past employments.
  • Knowledge in cars is a plus.
  • Willing to work night or graveyard shifts.

Tunjangan dan lain-lain

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Free Lunch or Snacks Free Lunch or Snacks
Lain-Lain
  • Attendance Bonus

Kemampuan yang dibutuhkan

  • Customer Service

Jobs Summary

Tingkat Posisi
Supervisor / Asisten Manager
Kategori pekerjaan
Customer Service
Persyaratan tingkat pendidikan
Lulus program Vokasi (D3)
Perekrut respon ke aplikasi
Sesekali 
Alamat Kantor
Unit 3103 31st Flr One Corporate Centre Meralco Ave., Pasig, Metro Manila, Philippines
Industri
Business Process Outsourcing
Lowongan
4 lowongan dibuka
Situs

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Tentang Transec BPO Solutions Inc.

Transec is one of the most trusted providers in the business process outsourcing industry focused on meeting the requirements of small to medium enterprises. By combining decades of experience and expertise, we have stayed true in bringing high value call center and BPO services. At Transec, we understand corporate culture as a powerful driving force to our overall success and of our clients. This is why we greatly rely on each and every member of our team to live by our core values of integrity, ownership, results-oriented, innovation and teamwork. Some of the diverse outsourcing services we offer include customer service, technical support, lead generation, virtual assistance, data entry and other back office work.
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