Credit and Collections Manager

The Golden Legacy Financing Corporation

  • Quezon City, Philippines
    Unit D-C, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 9 Sep
Recruiter was hiring 3 days ago

Credit and Collections Manager

The Golden Legacy Financing Corporation

Job Description

Job Summary

  • Leads the quality development of underwriting policies and ensures the efficiency of collection processes to drive operational excellence and achieve business targets.
  • Leads the development of highly competent and driven Credit and Collection team.
  • Helps identify areas of profitable business growth in collaboration with key departments (Sales, Finance, and Business Development)

A. Sets the direction and strategy for the CCD

  • Establishes yearly and quarterly Objectives and Key Results (OKRs) in alignment with overall business goals.
  • Guides the department in translating OKRs to sub-unit goals and action plans
  • Monitors the efficacy of credit and collections strategies and programs and takes corrective action where needed.
  • Together with Credit Manager, sets performance targets for the team and identifies developmental areas as baseline for intervention (training and non-training).

B. Contributes to and supports the drive for operational excellence

Service Delivery:

  • Ensures the efficient and effective implementation of CCD operational roadmap
  • Specifically, monitors the collection efficiency against set targets and ensures effective management of delinquent accounts
  • Identifies areas for process/ policy improvements and provides opportunities for team members to do the same
  • Provides consultative and advisory support to the team and other departments on major issues and escalated cases affecting the credit and collection policies and operation.

Risk Management:

  • Mitigates risks associated with the loan generation and collection processes by creating/developing the appropriate credit scoring methodologies, underwriting and collections policies, documentation of loan term agreements and covenants, and collateral guarantees
  • Keeps abreast of changes in the regulatory environment and scans the industry for changes that could affect the viability of the company’s loan portfolio.

C. Supports the company’s growth initiatives

  • Provides consultative support to Business Development team in the development of new products and services and helps identify areas of profitable business growth.
  • Works closely with the Sales department to look for ways to support the company’s growth initiatives without compromising the quality of the company’s loan portfolio and its ability to manage risk; maintaining delinquencies at acceptable levels.
  • Manage relations with credit reporting agencies, insurance providers, and other industry partners to network, strengthen relations and benchmark for best practices.

D. Leads the development of highly competent and driven Credit and Collection team.

  • Works closely with Credit Manager in monitoring people’s progress against performance targets
  • Acts as a mentor and/or encourages the team to improve; identifies and enables opportunities for continuous development of individual skills
  • Partners with HR in identifying competency gaps and ensures that developmental areas are addressed, providing suggestions on appropriate interventions
  • Continuously looks for new or nontraditional ideas to improve personal, team and operational effectiveness.
  • Cultivates and encourages a team culture that is supportive of the company’s vision, mission, goals, and strategies.

Minimum Qualifications

  • Candidate must possess at least Bachelor's/College Degree in any field.
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Preferably Assistant Manager/Manager specialized in Banking/Financial Services or equivalent.

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Management and Consultancy
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
205 Bonny Serrano Rd. Murphy
Financial Services
1 opening

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About The Golden Legacy Financing Corporation

The Golden Legacy Financing Corporation has been serving thousands of retired pensioners and their communities since 1991, continuing a legacy of meaningful experiences that we are proud to carry on for generations to come. As we aggressively expand our reach to positively change the lives of more people, we shall be in need of high caliber, innovative and results-oriented professionals who are in search for a long-term career that is both fun and fulfilling. We are looking for results and process-oriented professionals. Our work philosophy resonates more with individuals who believe that improvements are not one-time events but a continuous process because they understand that we operate in a highly fluid and dynamic environment. Because we believe that the most effective process improvements come from the ground-up, we invest in empowering individuals to be decision makers. We like individuals who are innovative and are used to a high-degree of work ownership and accountability because we expect them to play an active role in helping us maintain our vision for the company. This is why, like most organizations, we put a strong emphasis on individual initiative especially within the context of team-based projects. We recognize that our human capital is one of our most important assets which is why focus on finding individuals who will fit well within the larger organization and not just in a functional position. We hire for the company and not a position. Our commitment is to provide a work environment that will enable, enrich, and elevate. We have dynamic rewards-schemes and employee development programs. We also have a high regard for loyalty and are keen on finding individuals that have a long-term perspective."
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