The Augmen Group Incorporated | Augmen Digital
The Augmen Group Incorporated | Augmen Digital

Inside Sales Agent (Chat Support Representative)  

The Augmen Group Incorporated | Augmen Digital

  • Cebu City, Philippines
    17A , Don Gil Garcia St, Capitol Site Pob., Cebu City, Cebu, Philippines
    Cebu City
  • ₱16,000.00 - ₱17,000.00 / month
  • Full timeFULL_TIME

Expired 2 months ago

Job closed.

Job Description

ISA Responsibilities

Lead Generation: Proactively identify and qualify potential leads through various channels, including cold calling, email campaigns, and social media.

Customer Outreach: Initiate contact with potential customers to present products, and educate them on the benefits and features.

Product Knowledge: Develop a deep understanding of the company's products or services to effectively communicate their value proposition to potential customers.

Negotiation and Closing: Effectively negotiate terms and close sales deals, ensuring customer satisfaction and maximizing revenue opportunities.

Follow-Up: Maintain regular follow-ups with leads and prospects to nurture relationships, address inquiries, and guide them through the sales process.

Collaboration: Work closely with other sales team members, marketing, and other departments to optimize the overall sales strategy and achieve team targets.

Documentation: Prepare and maintain accurate documentation of all sales activities, including customer interactions, contracts, and follow-up actions.

Minimum Qualifications

ISA Qualifications

Sales Experience: Proven experience in inside sales or a similar role, with a track record of meeting or exceeding sales targets.

Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner.

Customer-Focused: Demonstrated customer-centric approach with the ability to understand customer needs and provide tailored solutions.

Persistence: A resilient and determined attitude to overcome challenges and objections during the sales process.

Team Player: Ability to collaborate effectively within a team environment, sharing insights and working towards common goals.

Technology Proficiency: Familiarity with CRM software, email communication tools, and other sales-related technologies.

Adaptability: Ability to adapt to changes in products, processes, and industry trends.

Time Management: Strong organizational and time management skills to prioritize tasks and meet deadlines.

Self-Motivated: Highly motivated and proactive, with the ability to work independently and take initiative.

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Chat Support
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Office Address
Don Gil Garcia St, Capitol Site Pob.
Marketing / Advertising / Sales
1 opening

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About The Augmen Group Incorporated | Augmen Digital

We’re a Digital Marketing Agency based in the beautiful city of Cebu, Philippines with team members around the country. From strategy to execution, we provide with affordable marketing services that drive sales for your business with an ROI (return on investment — guaranteed) Operating since 2018, we’ve helped hundreds of businesses from a wide array of industries.

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