TTEC Customer Care Management Philippines, Inc.
TTEC Customer Care Management Philippines, Inc.

Bacolod | Customer Service Representative II  

TTEC Customer Care Management Philippines, Inc.

 
  • Bacolod, Philippines
    Bacolod, Western Visayas, Philippines
    Bacolod
    Western Visayas
    Philippines
    Philippines
  • ₱15,000.00 - ₱18,000.00 / month
    PHP
    15000
    18000
    15000
    MONTH
  • Full timeFULL_TIME

Expired 8 months ago

2023-10-16T16:00:00+00:00
Job closed.

Job Description

Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative in Bacolod City, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind?

  • In this role, you’ll have ownership over resolving escalated or complex calls from customers.
  • Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

Minimum Qualifications

What You Bring to the Role

  • Open to newbies or with customer service experience
  • Senior High school graduate or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
  • Must be within 50 KM radius from TTEC Bacolod site

What You Can Expect

  • Plus performance bonus opportunities of up to Php 50,000 monthly 
  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Plus And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid HolidaysPaid Holidays

Required Skills

  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Office Address
Bacolod, Western Visayas, Philippines
Industry
Business Process Outsourcing
Vacancy
50 openings
Website
https://ttecjobs.com/

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About TTEC Customer Care Management Philippines, Inc.

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day. While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

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