Since 1995, Teledirect has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology. Serving largely companies in the financial, IT, airline, luxury and telecommunication sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service. To date, Teledirect has implemented over 4,500 successful programmes interacting with our clients’ customers around the world and a customer acquisition track record of over 3 million. Teledirect has also received due recognition by the industry by clinching several regional awards under the best contact centre operations and the best contact centre professionals categories. Headquartered in Singapore and with presence in Malaysia, Thailand, Hong Kong and Indonesia, Teledirect is part of the WPP Group.