IT Manager


1 opening
Preferred Educational Attainment
Graduated from college
2 months ago
Application deadline
in 9 days
Recruiter responds
26% of the time
Recruiter last seen
6 hours ago
Information Technology / IT
Employment Type
Full time
Office Address
Suite 82, Legaspi Suites, Salcedo Street, Legaspi Village, Makati, Metro Manila, Philippines
Minimum Qualifications:
Graduated from college
  • Minimum of 5 years of experience with troubleshooting, configuring, and repairing computer hardware, peripheral devices, network connectivity, operating systems, and strong networking and firewall experience
  • Experience in overseeing the management of an onsite team
  • Excellent communications skills both verbal and written with the ability to create rapport with clients, delivering a high level of customer service
  • Able to work under own initiative with limited guidance being required in own area of knowledge
  • Proficiency with Windows 10, Server 2012, Network Switches, Servers, VMware, Firewalls, WSUS, Server & File Backup, Group Policy, Active Directory, CCTV, and Biometrics
  • Working location is in Ortigas
Job Description

As an Network & Systems Manager, you will build relationships and gain trust with the business while managing helpdesk and support requests including level 2 & 3 troubleshooting of hardware, software applications, operating systems, and network connectivity.


  • Perform installations, maintenance, and repair work on production hardware or software that supports the business. Investigate and recommend solutions & upgrades based on evolving business challenges.
  • Managing work requests via a Helpdesk ticketing system and create documentation for support process and workflow.
  • Enforce corporate security standards and industry best practices for the desktop computing environment.
  • Level 2/3 technical escalation point for the IT Service Desk Analysts for issues that cannot be resolved.
  • Provide onsite management of the IT service Desk Analysts (periodic training/ New Hire training and after-hours or on-call work as required; hardware and software inventory and routine administration and housekeeping tasks).
About Sysgen
Founded in 1991, Sysgen has become the most recognized IT Staffing and IT Recruitment provider in the Philippines. With a database of more than 40,000 IT professionals covering Help Desk Technicians to Project Managers to IT Directors, Sysgen has helped respected and admired companies to quickly ramp up on IT manpower resources. As a premier IT staffing company, our job is to ensure that you find the best and most qualified IT talent at this quickest possible time. Albert Einstein once said that “the only source of knowledge is experience.” Having been in the business of IT staffing for 25 years, we have extensive knowledge in Technical Recruiting and a well-tested recruitment process that will help you ramp up on skills very quickly. Having the largest database and network of IT Professionals in the Philippines does work to our advantage, as well as our client’s.

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