Elite Talent Recruit
Elite Talent Recruit

Lifecycle and Retention Manager | Remote  

Elite Talent Recruit

  • Muntinlupa, Philippines
    Muntinlupa, Metro Manila, Philippines
    Metro Manila
  • ₱50,000.00 - ₱70,000.00 / month
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

Job Summary:

As a Lifecycle and Retention Manager, you will be responsible for optimizing, auditing, and managing our email and SMS marketing programs. Your primary focus will be on driving customer engagement, retention, and loyalty through strategic lifecycle campaigns. This role requires expertise in email and SMS marketing tools, as well as proficiency in design collaboration tools.


  • Develop, implement, and optimize lifecycle marketing strategies aimed at enhancing customer retention and loyalty.
  • Audit existing email and SMS marketing programs to identify opportunities for improvement and increased effectiveness.
  • Manage end-to-end execution of email and SMS campaigns, ensuring timely delivery and alignment with marketing objectives.
  • Collaborate closely with cross-functional teams to ensure cohesive and consistent messaging across all customer touchpoints.
  • Utilize data-driven insights to segment audiences and personalize messaging for improved engagement and retention.
  • Monitor campaign performance, analyze metrics, and provide actionable insights to optimize campaign effectiveness.
  • Stay updated on industry best practices and emerging trends in email and SMS marketing to continuously enhance strategies.
  • Conduct A/B tests and experiments to optimize content, messaging, and delivery timings.
  • Collaborate with the design team using Figma for design reviews, ensuring creative assets align with campaign objectives.

Minimum Qualifications

  • Bachelor's degree in Marketing, Communications, or related field.
  • Atleast 3 years of work experience in lifecycle marketing or retention-focused roles.
  • Experience with Attentive for SMS marketing
  • Proficiency in Klaviyo for email marketing
  • Familiarity with Figma for design collaboration and review
  • Strong expertise in email and SMS marketing strategies, tools, and best practices.
  • Proficiency in utilizing data analytics to drive decision-making and campaign optimization.
  • Excellent project management skills with the ability to handle multiple campaigns simultaneously.
  • Creative thinking and problem-solving skills to optimize customer engagement and retention.
  • Strong communication and collaboration skills to work effectively across teams.
  • Ability to adapt in a fast-paced, dynamic environment and drive results.

Perks and Benefits

  • FlexitimeFlexitime
  • Work from HomeWork from Home

Preferred Courses

  • Marketing
  • Marketing Communications
  • Communications

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Muntinlupa, Metro Manila, Philippines
Human Resources / HR
1 opening

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About Elite Talent Recruit

We’re using an IT industry solution to transform the process of recruitment management in different industries. Elite Talent Recruit is committed to building a culture that advocates diversity, inclusivity, and growth. If you are a talented, output-driven individual that shares our values, feel free to submit your application.

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