Simpletrade Ventures OPC
Simpletrade Ventures OPC

Key Accounts Specialist  

Simpletrade Ventures OPC

  • Quezon City, Philippines
    601, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full timeFULL_TIME

Posted 2 days ago and deadline of application is on 17 Apr

Recruiter was hiring 2 days ago


Job Description

  • Direct reporting to the Seller Success Supervisor.
  • Engage with sellers through chat, calls, and messaging platforms in a professional and timely manner, providing accurate information and effective solutions.
  • Build and nurture strong relationships with sellers, understanding their unique requirements and providing personalized support.
  • Take ownership of sellers' issues, collaborating with internal teams to resolve complex problems and ensure satisfactory outcomes.
  • Proactively reach out to existing sellers for updates, feedback, and upselling/cross-selling opportunities.
  • Identify opportunities to improve processes in chat and messaging support. Develop and implement enhancements to improve response times, streamline operations, and enhance the overall customer experience.
  • Other tasks that may be assigned by the superior.

Minimum Qualifications

  • Bachelor's degree in any field.
  • Proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
117 E. Rodriguez SR. Avenue, Tatalon , 1113 Quezon City , Metro Manila, Quezon City, 1113 Metro Manila, Philippines
1 opening

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About Simpletrade Ventures OPC

Simpletrade Ventures/Dropify is the first ever COD dropshipping company in the country. VISION: "Our vision is to elevate the quality of lives of Filipino by helping their online businesses be profitable" MISSION: "Our mission is to make it easier and competitive for micro sellers to do online business in the Philippines"

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