Job Description
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Minimum Qualifications
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Good diploma/degree from a recognized institution
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Strong communication skills in email, face-to-face conversation and calls
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Strong logical thinking and problem-solving skills
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Good team player, positive attitude and eagerness to learn
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Driven and motivated
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Previous relevant experience is a plus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 26, Pacific Century Place SCBD Lot 10, Jl. Jendral Sudirman Kav 52-53, Jakarta 12190, Indonesia, South Jakarta, DKI Jakarta, Indonesia
- Industry
- E-Commerce
- Website
- https://shopee.co.id/