Travel Assistant

Rumblefish Corporation

  • Makati, Philippines
    Ground Floor, Ground Floor, 2288 Don Chino Roces Avenue Extension Makati City, Makati, Metro Manila, Philippines, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Posted 12 days ago and deadline of application is on 29 Dec
Recruiter was hiring 3 days ago

Travel Assistant

Rumblefish Corporation

Job Description

The Position:

We're looking for a Travel Assistant. We offer:

  • top pay
  • performance incentives and bonuses
  • fast and incomparable career growth
  • training and certification
  • healthcare card benefits
  • paid time off
  • a really cool office

..and so much more!

Responsibilities:

  • Assisting our users with all their travel concerns. This includes:
    • Making travel arrangements
    • Planning and arranging tour packages and itineraries
    • Following up with our users on their travel plans or trips and making adjustments when needed
    • Resolving scheduling conflicts and other issues related to the user's trip as they come up
    • Answering inquiries, assisting and giving recommendations on the overall trip and any documentation required for the user's trip
    • Monitors and records booking transactions and submits a daily sales report to the Team Leader
  • Reports directly to the Team Leader and collaborates with other cool peers

Minimum Qualifications

What we're looking for:

  • A thinker
  • An excellent team player
  • A hungry learner
  • A problem solver
  • A great communicator
  • A follower and a leader
  • A strong-willed person
  • A hard and persistent worker
  • A customer-centric worker
  • An open-minded peer
  • A goal-oriented and results-driven team member

Requirements:

  • Willing to work in our office in Chino Roces Avenue, Makati
  • Willing to work shifts (morning, mid, and evening)

A PLUS, but not required:

  • Well-traveled
  • Multi-tasker
  • Speed-typer
  • Good command of the English language
  • Has a background in sales
  • Has a background in chat support
  • Has a background in or is familiar with Amadeus, Sabre, Galileo GDS
  • Knows how to handle customer complaints and emergency scenarios.
  • Has more than a year of experience working in a travel agency, in an airline, in a hotel, in a tour operator agency, or in a cruise line

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Hospitality and Tourism
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
Ground Floor, 2288 Don Chino Roces Avenue Extension Makati City, Makati, Metro Manila, Philippines
Industry
Business Consulting and Management Services
Vacancy
2 openings
Website
http://www.medifi.com and https://viyahe.com/

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About Rumblefish Corporation

RUMBLEFISH CORPORATION Rumblefish Inc. is a software development company that aims to create unique solutions, contributing to ease of use for individuals anywhere. At the moment, our focus is on health and wellness, as well as travel; both reflected on the recent projects the company is developing. Our Brands: MEDIFI delivers remote healthcare solutions by providing a cloud-based platform that connects patients to medical professionals regardless of location. Patients have access to video consultations, messaging, medical imaging, and a personal health profile that allows location-independent medical consultations from the convenience of their own homes or offices. Starting with face to face sessions over our proprietary video calling features and comprehensive diagnostic experience online. VIYAHE, a travel concierge service, which gives users access to convenient travel booking management. The platform enables users to communicate with travel assistants real time regarding any and every travel need. Viyahe features include ticket & flight management, 24/7 customer support & travel assistance, and versatile payment options.