Front Desk Associate  

Remedy is looking for a Front Desk Associate to support the Clinic Manager in admin and day-to-day tasks. You will also assist patients in their clinic experience.

Will be in charge of:

• Administration tasks like scheduling, recording and maintaining clinic data, and supporting clinic staff
• Greeting patients online and assisting patients in a professional yet warm and friendly manner
• Handling patient inquiries and recommending specific treatments and products being offered
• Coordinating logistics for daily order deliveries from the clinic
• Upselling our products to clients and customers

We are looking for people who:

• Have positive energy and a happy disposition
• Passionate and eager to learn about the latest trends in the beauty industry through lectures and training
• Can provide top-notch customer service and work well as a team
• Are organized, professional, and tech-savvy
• Are good at remembering people, names and details

Requirements:

• At least 1 year experience working in a customer-facing setting (aesthetic clinic, hotel, etc.)
• Experience with sales is an advantage
• Comfortable using technology (ex. Microsoft Office, Zenoti)
• Willing to work in QC area
• Excellent English skills (verbal, written, listening)