PT InMotion Inovasi Teknologi
PT InMotion Inovasi Teknologi

Product Support Services  

PT InMotion Inovasi Teknologi

  • West Jakarta, Indonesia
    West Jakarta, DKI Jakarta, Indonesia
    West Jakarta
    DKI Jakarta
  • Full timeFULL_TIME

Expired 4 months ago

Job closed.

Job Description

  • Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.
  • Handling client complain.
  • Logging the support calls.
  • Conducting the general diagnostic and troubleshooting functions.
  • Assisting in software maintenance.
  • Communicating with other divisions to analyze the outstanding issue and provide solutions.
  • Performing standard repairs.
  • Analyzing the failures according to the established procedures and taking the appropriate action.
  • Create weekly reports and summaries of outstanding issues for clients and management.
  • Coordinating maintenance schedule to clients and related parties.

Minimum Qualifications

  • Candidate must possess at least Diploma/Bachelor’s Degree in Computer Science
  • Fresh graduated or 2 Years(s) of working experience in the related field
  • Preferably male
  • Have knowledge about Linux
  • Willing to work shifting 24/7, including Saturday & Sunday

Perks and Benefits

  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Komp. Duta Merlin Blok C29-30, Jl. Gajah Mada No.3-5, Daerah Khusus Ibukota Jakarta 10130
Information Technology / IT
1 opening

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About PT InMotion Inovasi Teknologi was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people. InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

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