Cluster Operations Head | General Santos and Marbel

Primer Group of Companies

Is a verified Kalibrr employer

3 openings
Preferred Educational Attainment
Graduated from college
a month ago
Application deadline
in 15 days
Recruiter responds
0% of the time
Recruiter last seen
2 days ago
Retail Industry
Employment Type
Full time
Office Address
Primer Star Center, 2282 Leon Guinto Street, Malate, Manila, Metro Manila, Philippines
Required Skills
Business Correspondence
Organizing and Planning
Sales and Marketing Knowledge
Customer Service
Communication Skills
Performance Management
Minimum Qualifications:
Graduated from college
  • Graduate of any four-year related course;
  • With relevant experience of at least two years;
  • Willing to do mainly field work with regular office work

Training/Skills Requirement

  • Supervisory skills
  • Good communication skills, both written and oral
  • Computer Literate
  • Customer service oriented
Job Description

Duties and Responsibilities


1.Drives and motivates Store Head to hit the sales target of all stores in assigned mall/s or cluster.

2.Responsible for monitoring the proper implementation of control measures to minimize expenses such as store utilities, supplies, and the like.


3.Conducts store audit in their assigned mall/s or cluster to make sure Store Head delivers standard customer service consistently.

4.Coordinates with SBU-Visual Merchandiser for store audit and monitors its compliance.

5.Supports Store Head to ensure that their respective Store DNAs are preserved.

6.Monitors marketing initiatives in assigned mall/s or cluster to ensure that Store Head complies.

Internal Process

7.Supervises replenishment requests of Store Head are properly logged and appropriately timed.

8.Monitors daily reports of all assigned stores for sudden peaks and dips in sales performance or for extraordinary circumstances and events, as well as inventory levels; submits weekly report to Area Head.

Learning and Growth

9.In-charge of work schedule of Sales Associates and ensures that all stores have completed manpower plantilla.

10.Implements required orientation for store personnel in their cluster and ensure they are adequately trained, and updated with latest information.

11.Supports Store Head to ensure that execution or use of Corporate-sponsored technology is done without problems (liaise with head office like IT, Merchandising, HR, etc.) & complies with the POS standard operating procedures.

12.Monitors all reports, requests, on-going works on infrastructure and liaises with head office departments and or malls to make sure they are timely addressed.

13.Keeps abreast with new product lines in the market and canvasses competitors regularly for pricing and merchandising trends.


14.Carry out work/duties in line with approved Service Level Agreement (SLA) and Approval Matrix.

Perks and Benefits
Time Off
  • Flexitime
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans
  • Employee Discounts
  • Mobile Phone Discount
  • Transportation Allowances
  • Performance Bonus
About Primer Group of Companies
Primer Group of Companies is the exclusive licensee, distributor and retailer of various international brands, such as Tumi, Fitflop, World Traveller and Victorinox Luggage, Jansport, The North Face, Columbia Sportswear, Union Inks and York Air-conditioning. We also operate all the Travel Club, Grind, R.O.X, and Bratpack stores nationwide. We are also involved in the area of industrial products and services through the production and distribution of chemical printing products, retail and maintenance of ACMV and HVAC units with after-sales services and creative graphic design and services.

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