Premvy Inc.
Premvy Inc.

Customer Service Representative (CSR)  

Premvy Inc.

 
  • Manila, Philippines
    Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • CA$2.00 - CA$3.00 / hour
    CAD
    2
    3
    2
    HOUR
  • Part timePART_TIME

Expired 8 days ago

2022-09-19T16:00:00+00:00
Job closed.

Job Description

We are looking for a Customer Success Representative to help us create an extraordinary customer success experience
with our customers.

Who We Are:
At our organization, we are highly focused on providing a world-class customer experience. Every decision should be made on the basis of ensuring we are delivering on this promise while also supporting our team and organization. We really foster a welcoming environment for questions and discussions.

Responsibilities:

  • Responding promptly to customer inquiries

  • Acknowledging and resolving customer complaints

  • Knowing our products inside and out so that you can answer questions

  • Process refund + cancellation requests upon approval + track them through Google Sheets

  • Seek personal improvement wherever possible

  • Create custom orders upon approval

  • Fulfilling orders

We Offer:
- Great working environment and culture
- Opportunity to learn a lot and develop your career
- Opportunity to stay with us long-term
- Remote position (work from home and save time & money)

About The Position:
- 25 hours / week(Scaled to 40 hours + OT opportunities within 1-3 weeks of being hired)
Shift 1: 7 AM MST - 3:30 PM MST
Shift 2: 12:00 PM - 8:30 PM MST
(30 min unpaid break is included in the shifts)

Your Compensation:
- Starting pay: C$2.95 / HR

Minimum Qualifications

  • Fluent English with a great personality;
  • Good grammar as you will be in a customer-facing role;
  • Great at problem-solving;
  • Detailed orientated and very organized;
  • Fast typing skills;
  • Analytical skills

Perks and Benefits

  • Work from HomeWork from Home
  • Performance BonusPerformance Bonus

Required Skills

  • Chat Support
  • Customer Service
  • Reading Comprehension
  • Typing
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Sometimes
Office Address
Manila, Metro Manila, Philippines
Industry
Online Retail
Vacancy
49 openings
Website
http://www.premvy.com

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About Premvy Inc.

Premvy Inc. runs multiple brands with the goal of creating products people love. We work effectively together to make sure our customers are taken care of.

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