- Handle clients' problems or issues.
- Provide solution for clients' concerns.
- Perform other related tasks assigned.
- At least a Bachelor's/College degree in Computer Engineering, Telecommunication Engineering, or its equivalent.
- At least 1 year of work experience in smart phone maintenance.
- Preferably 1-4 years of experience in Electronics Engineering, Communication Engineering, or its equivalent.
- Proficiency in Microsoft Office applications.
- Skilled in repairing smart phones, reformatting, and performing main board and parts replacement.
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
- Can handle different kinds of clients, especially irate ones.
- Has an idea on how to be part of a service center.
- MS Office
- Customer Service
- Time Management
- Technical Skills
- Critical Thinking
- Communication Skills
- Performance Management
About Millennial Zeal Technology Corporation
Millennial Zeal Technology Corporation-Exclusive Distributor of OPPO phones in the Philippines is a globally registered technology brand which incorporates R&D, manufacturing and marketing. With a long history of serving customers in North America, Europe and Asia, OPPO has been delivering products that receive high ratings from experts around the world. OPPO blue ray DVD has won the best honors from lots of professional evaluation agency since the first model was launched in USA in 2009. In the field of mobile phones, OPPO is continually striving to impress and capture the young hearts with elegant design, simple user experience and quality service. OPPO smart phone has been the leading brand in China, Russia, Indonesia, Vietnam, Thailand, Malaysia, India and Singapore, in just few years. OUR VISION: To become globally renowned enterprise that build up a vital and long lasting image around the world. OUR MISSION: To Consumers: to provide high quality product and services. To Employees: to provide a good working environment with harmony and mutual respect. To Business Partners: to provide a cooperative platform of fairness and justifiable equality and mutual benefits. To Society: to cherish resources, protect environment and reward the society at a rate higher than the average corporate level.