Customer Service and Operations Team Lead

PartyGal Lingerie Co.

Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Graduated from college
23 days ago
Application deadline
in 3 days
Recruiter responds
49% of the time
Recruiter last seen
14 hours ago
Online Retail
Employment Type
Full time
18,000.00 - 20,000.00 PHP per month
Office Address
102A East Maya Drive, Quezon City, Philippines
Minimum Qualifications:
Graduated from college
  • Believes in our brand message
  • At least 2 years work experience
  • Graduated from a reputable university
  • Preferably Female (due to our largely female clientele)
  • With meticulous attention to detail - no t's are left uncrossed!
  • Responsible, efficient, and able to make quick decisions.
  • Tech-savvy and proficient with basic Windows applications (she can't live without technology)
  • Has at least 5Mbps broadband internet speed
  • Preferably 40 words-per-minute typing speed
  • Own her own PC or laptop
  • Amazing Customer Service skills
  • Fluent in English and Filipino
  • Mainly a work-from-home position, but must be able to work in the QC office when necessary (when training new hires, and at least once a week to touch base with the team)
  • Can work online from Mondays to Saturdays, 9am-6pm
Job Description
  • Overseeing order processing and fulfillment.
  • Overseeing and managing inquiries (a company mobile phone and SIM will be provided)
  • Shipping Management
  • Conflict Resolution
  • Training new Customer Service agents in the Quezon City office in Philam Homes (walking distance from SM North)
  • Overseeing the quality of work output by team members
  • Ensuring team members' compliance with company policies
  • Managing purchasing and supplies
  • Overseeing the upload of new products on the website and other operational and administrative tasks that may be assigned.​
Perks and Benefits
Time Off
  • Work from Home
  • Paid Vacation Leave
  • Paid Sick Leave
  • Maternity & Paternity Leave
  • Employee Discounts
  • Transportation Allowances
About PartyGal Lingerie Co.
Tired of the corporate world? Based in a cozy converted home in QC, we're a young company of women with the goal of creating a fun haven for women to express their femininity. With a mix of work-from-home and in-office team members, we accomplish so much, because of a culture of collaboration and open communication. Join us and be one of our pioneering core team members.

People who applied to this job also applied to
Recruiter was last seen 3 days ago 
Hiring until 1 Dec
Recruiter was last seen an hour ago 
Hiring until 29 Oct
Recruiter was last seen a day ago 
Hiring until 6 Sep
Recruiter was last seen 13 days ago 
Hiring until 29 Dec
Recruiter was last seen 11 days ago 
Hiring until 27 Sep