Operation Analyst
paper.id
- North Jakarta, IndonesiaJl. Sunter Garden Blok D8 no 5D, Sunter Agung Tanjung Priok Jakarta Utara 14350, North Jakarta, DKI Jakarta, IndonesiaNorth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired a year ago
2023-04-29T17:00:00+00:00Job closed.
Job Description
- Analyze current operational process to identify problems & areas of improvement
- Doing research & benchmark for optimal workflow & processes
- Doing a Plan, Do, Check, Action (PDCA) cycle for operational process
- Coordinate with other team to plan for continuous improvement
- Monitor & Analyze customer support process flow
- Ensure data integrity for reporting & analyzing purpose
- Recommend/ develop tools or process to improve work efficiency
- Enhance workflow & SOP to standardize process
- Analyze operational data & information to make better decision
- Measure & report operational metrics
Minimum Qualifications
- Min 2 years working experience as an operation analyst
- Having background in payment/ fintech/ financial industries is a plus
- Eager to learn & explore new things
- Strong attention to detail & documentation
- Sharp analytical thinking & data analysis
- Familiar with operational framework & continuous improvement
- Able to prioritize, stay organized and meet critical deadlines
- Have good verbal and written communication skills
- Fluency with Google Suite (especially Google Sheet)
- Can join immediately
- Willing to work at Sunter Agung, Jakarta Utara
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jl. Sunter Garden Blok D8 no 5D, Sunter Agung Tanjung Priok Jakarta Utara 14350
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About paper.id
Paper.id is the largest invoicing network and B2B payment solution in Indonesia. We partner with e-logistic platforms, B2B e-commerce players and FMCG distributors of tier-1 brands to accelerate the digitization of their supply chain and financial operations with the vision of becoming the one stop solution provider for B2B business.
We are looking for a motivated, passionate, and high-value person to boost your careers with us. Here's to an exciting journey ahead!