Researcher Freelance Surabaya  


  • Surabaya, Indonesia
    Surabaya, East Java (Jawa Timur), Indonesia
    East Java (Jawa Timur)
  • FreelanceCONTRACTOR

Expired a month ago

Job closed.

Job Description


At Moladin, we want to create impact and value by providing the best product experience. Product is at the core of our company. We want to build simple and intuitive products, yet keep evolving to remain highly relevant for our users. A research team in Moladin also will work together to share insights to marketing, operations, and strategy to ensure that all the product elements can be enjoyed best by its users.

As an outreach researcher, your main responsibility will be the researcher representative in each city and to deliver the dealer voice to the HO team . Your technical skills, communication skills, and way of working will be directly reviewed by the Research Lead.

You will have the opportunity to learn about the step by step research process, including but not limited to : planning, recruiting, interviewing, making surveys, and reporting. Also you can sharpen your communication and writing skills.


  • Mainly work in the field to visit our dealer, you will visit three dealers in a day for 2 weeks in a month (total 30 dealers in a month) including recruit, schedule dealer visit, ensure recordings, and do note takings
  • Work with and report to HO research team
  • Create daily reports based on dealer visit
  • Doing Ad-Hoc at the down time week
  • Do travel to visit dealers including managing logistics
  • Ensure compliance for each projects such as: project documentation

Minimum Qualifications


  • A rule of thumb of <1 year of experience in the research industry
  • Fresh graduates are also welcomed
  • Graduated from English literature, humaniora is a plus
  • Experienced in conducting end-to-end research projects
  • Having no mobility issues since most of our research is executed in fieldwork
  • Currently residing in local area (Surabaya)
  • Having connections with used car dealers or leasing companies is a plus point
  • Naturally eager to learn about research and naturally curious
  • Enjoy doing face-to-face interview sessions with our users
  • Confident in communicating ideas
  • Possess high diligence, detailed personality, and fast response
  • High responsibility to do remote working
  • Get things-done mentality
  • Having lots of ideas and willing to get your hands dirty in experimenting things
  • Likes to communicate and meet new people
  • Excited about a fast-paced and comfortable facing ambiguity in the working environment
  • Proficiency in basic research skills
  • Excellent communication skills in both English and Indonesian
  • Good at writing in both English and Indonesian

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Manufacturing and Production
Educational Requirement
Bachelor's degree graduate
Office Address
Surabaya, East Java (Jawa Timur), Indonesia
Financial Services
1 opening

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About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

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