Junior Accounts Assistant | Makati Based
Medgate Philippines Inc.
- Makati, Philippines7F, King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City, Makati, NCR, PhilippinesMakatiNCRPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Primary Responsibilities:
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly, communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders.
- Identify new business with existing clients and/or areas of improvement.
- Forecast and track key account metrics (e.g. service level agreements, utilization reports)
- Prepare pertinent accounts reports.
- Assist with challenging client requests or issue escalations as needed.
- Arrange and conduct orientations and roadshows.
- Assist operations in the capacity of a TMA as needed.
Minimum Qualifications
- Education: College graduate with Medical background
- Work Experience: At least 1-2 years working in customer service, client management, and similar work environment.
- Skills: Adept in MS office software, presentation, and analytical skills.
- Comfortable in English written and verbal communication.
- Client management skills a plus.
- Others: On call during weekends, holidays. Willing to travel on short notice. Knows how to drive with a valid drivers’ license
- Willing to be assigned on a night shift duty
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City
About Medgate Philippines Inc.
Medgate is a leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient.
In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital.
All our doctors are licensed and certified to provide telemedical consultations of the highest standard.