Hospitality Operations Associate
LICA Group of Companies
- Taguig, Philippines7912 Makati Avenue , Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 years ago
2021-01-19T16:00:00+00:00Job Description
- Assist group leaders and conference coordinators with pre-conference planning, and managing groups
- according to contracts upon arrival.
- Prepare check-in packets for arriving groups/clients.
- Collect and process group- and guest-related information, and communicate this information to
- Conference and Front Desk staff as appropriate.
- Become proficient in the use of the reservation system.
- Meet both immediate and planned needs of groups throughout their stay.
- Act as a tactful liaison between group leaders/guests and all departments providing service to them
- (e.g., Conference, Front Desk, Program, Housekeeping, Buildings & Grounds, etc.)
- Be able to explain contract details and billing to guests and group leaders.
- Work with Front Desk to check groups and individual guests in and out.
- Work under the supervision of the Director of Operations to collect and process event-related information, and assist the guests by answering questions they might have about their contracts, lodging and special needs requests.
- All other duties as assigned.
Minimum Qualifications
- Candidate must be a graduate of any Hospitality Course
- Minimum of 1 year(s) of work experience in the related field is required for this position.
- Additional education or experience may be preferred.
- Excellent verbal and written communication skills.
- Strong time management skills.
- Ability to perform basic mathematical calculations.
- Proficient in Microsoft Word and Excel.
- Possess excellent diplomatic, organizational, interpersonal and phone communication skills.
- Ability to multitask and coordinate logistical details.Ability to work within an office environment and operate office equipment, including, but not limited to: computers, printers, copy machines and phone systems.
Perks and Benefits
Paid Sick Leave
Paid Vacation Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 6 McKinley Pkwy, Taguig, Metro Manila
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About LICA Group of Companies
LICA Group is a business group based in Manila, Philippines with presence throughout the country. Our core businesses are in Automotive, Real Estate and Hospitality,Financial Services and Office Systems.
From our roots in CALABARZON-based real estate, sugar plantations and banking, LICA Group today is one of the leading diversified business groups in the Philippines.
LICA Group has partnered with or represent a wide variety of the leading international brand names in these industries. Our focus is the Philippines, one of the fastest growing economies in Asia. We have been doing business in the country for more than 50 years.