Leyan Technologies

Customer Service for SAAS Platform  

Leyan Technologies

  • Quezon City, Philippines
    Pinyahan, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • ₱38,000.00 - ₱40,000.00 / month
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

Job Responsibilities

  • Pay attention to the business life cycle, improve the renewal, trial customer conversion
  • After the merchant access is opened, urge the use of the product according to the frequency of product use to improve the SaaS software retention rate
  • Refine the feedback needs of merchants to help quickly solve the problems of users
  • Cooperate with sales signing, provide merchant usage report and data analysis results

Minimum Qualifications

  • proficiency in Filipino and Mandarin is a must

  • Experience in e-commerce operation is preferred

  • Have a good sense of responsibility and communication and understanding skills

  • Able to use basic office tools such as Excel, Word, etc

  • Located in Metro Manila

  • This mostly remote but would be required to meet with clients if needed

Perks and Benefits

  • Work from HomeWork from Home
  • Transportation AllowancesTransportation Allowances

Required Skills

  • MS Office
  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed vocational course
Recruiter response to application
Once in a while
Office Address
Avida Towers Sola, 1100 Quezon City, Philippines
Information Technology / IT
1 opening

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Leyan Technologies

Chat++is an artificial intelligence chat robot software that provides services for thousands of sellers/brands in Southeast Asia's popular e-commerce market, such as Shopee, Lazada, Tiktok, Tokopedia, etc. With our leading AIGC technology, Chat++has significantly improved sales conversion rates, reduced returns/refunds, increased return rates, and received more positive feedback, saving labor costs. Help our customers make their business healthier and stronger. Our company Leyan Technology is a leading provider of artificial intelligence technology in the world. We have more than 50000 top sellers in China on Taobao, Tiktok and PDD.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: