Operations Assistant | Workforce  


  • Pasig, Philippines
    Oranbo Dr, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 7 years ago

Job closed.

Job Description

  • Manage and own the Teacher's schedule
  • Liaise with outsourcing clients to determine teacher requirements
  • Manage Teachers metrics and KPIs such as utilization rates, attendance, feedback etc.
  • Prepare pertinent and relevant reports, as needed
  • Assist with expansion strategy in terms of operational requirements

Minimum Qualifications

  • Candidate must have at least 1 year of working experience in a progressive Call Center environment, preferably in Workforce Management or Resource Planning
  • Should be a graduate of any 4-year college or university course
  • Detail-oriented with strong analytical, critical thinking and decision making skills
  • Strong interpersonal, communication, and organizational skills
  • Proficient in Microsoft Office tools
  • Willing to work in Pasig City

Perks and Benefits

  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Free Lunch or SnacksFree Lunch or Snacks

Required Skills

  • Creative Thinking
  • Business Analysis
  • Attention to Detail
  • Customer Service
  • Time Management
  • Critical Thinking

Preferred Courses

  • Business Administration [Business Management]

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Oranbo Dr, Pasig, Metro Manila, Philippines
Education, Technology
1 opening
http://www. learntalk.org

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About Learntalk

Learntalk is a pioneer in the Edtech space offering B2B and B2C language solutions via its online platform. Founded by a team of language enthusiasts in early 2016 the Learntalk team has quickly expanded to number over 20 people. At the interface between live tuition and software as a service (SaaS), Learntalk provides language solutions to corporations, language schools, and institutions both in Europe and in Asia.

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