LeapFroggr Inc.
LeapFroggr Inc.

Medical Coordinator  

LeapFroggr Inc.

 
  • Pasig, Philippines
    Pearl Dr, San Antonio, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Posted 3 hours ago and deadline of application is on 14 Dec

Recruiter was hiring 3 hours ago

2024-05-23T07:11:36.910110+00:002024-12-14T16:00:00+00:00

Job Description

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

  1. Engaging with customers to provide detailed information and answer questions regarding our medical products and services.
  2. Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.
  3. Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.
  4. Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.
  5. Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.
  6. Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Minimum Qualifications

  • Medical background is preferred;
  • Medical Technologist or Nursing background;
  • Previous experience in coordination, logistics and managing order;
  • Customer service oriented;
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Perks and Benefits

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Medical Industry Knowledge
  • Relationship Management
  • Information Ordering
  • Quality Assurance
  • Attention to Detail
  • Problem Solving
  • Monitoring and Evaluation

Preferred Courses

  • Medical Technology
  • Nursing

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
PEARL PLAZA, Pearl Dr, 1605 Pasig, Philippines
Industry
careers@leapfroggr.com
Vacancy
2 openings
Website
https://seriousmd.com

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About LeapFroggr Inc.

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology." Our company culture revolves around excellence, family and community, cooperation and sharing.

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