Junior Renewal Manager  

About the challenge
Do you enjoy cold calling prospective clients to help them get ahead in their business? Are you a motivational leader? Are you a great negotiator and a high energy people person?

As a Broker Classifieds (Telesales - Lead/Jr Manager) you will create good relationships with team members and motivate them to put in their best to work in order to achieve maximum results. You will create a strong commitment to drive our telesales performance and maintain a “can do” attitude, seek solutions to problems and work toward improvement continuously.

About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach.

What a day at work for you will look like:

• You will oversee Renewal | Relationship Manager team that will consist of up to 12 people
• You will provide your team members coaching and feedback to improve their sales skills and performance
• You will monitor and analyze your team's performance using data and CRM tools (Salesforce)
• As a team, you will present, promote and sell our services to prospective customers
• You will provide excellent customer service: establish, develop and maintain positive business and customer relationships
• You will ensure the reflection on your own and your team’s daily performance. See opportunities to improve and implement where possible

Is this you?

• A captain: Someone who knows how to run a tight ship, with a high sense of responsibility and commitment
• A mentor: Someone who can function as a sparring partner and teacher at the same time
• Excellent negotiation skills: Understands what makes a customer tick, and knows how to push for the most. Can always get a deal that makes all parties happy
• Ambitious, mature, and self-driven: Leads by example, brings the fire to work every single day
• Proactive, self-motivated, a desire to learn, persuasive and customer-centric.
• A strong multitasker with great administrative skills.
• Min. 4 years experience in selling, relationship management, or meeting customers in any other way
• Min. 1 year experience leading a team
• Have a good command of English language, as well as fluency in Bahasa Indonesia
• Have a willingness to work in a fast-paced environment, and able to work under pressure and with a target