Remittance Processor Specialist

KellyOCG (Malaysia) Sdn Bhd


Vacancy
5 openings
Preferred Educational Attainment
Graduated from college
Posted
2 months ago
Application deadline
in 3 days
Recruiter responds
82% of the time
Recruiter last seen
21 days ago
Industry
Staffing / Recruiting
Employment Type
Full time
Office Address
BGC, Taguig, Metro Manila, Philippines
Minimum Qualifications:
Graduated from college

Requirements/Competencies:

  • 2 - 4 years working experiencing in payment processing
  • Must have banking or financial institutional working experience
  • Must have knowledge in SWIFT – worldwide international financial transaction
  • Knowledge and experience in general and international payments processing (with financial institutions a plus)
  • Good knowledge of Office tools (Words, Excel, Outlook and PowerPoint)
  • Primarily responsible for supporting FI clients based in Netherlands
  • Preferably a Degree in Business /Accounting (open to candidates from another education background if they have relevant experience in international payments processing

Additional Information:

  • Salary Basic Salary (To be advice) + Allowances
  • Shifts 3pm – 12 midnight OR 4 pm – 1am (Supporting the business based in Amsterdam)
  • Location Bonafico Global City, Taguig City, Manila
  • Transportation: There is a shuttle bus that runs on regular basis that takes employees from the building to the highway, where they can pick up public transport links
Job Description

Job Description:

Payments Department (P&O) is responsible for providing support to financial Institutions (FI) clients and dealing with complaints and queries from these clients with respect to (but not limited to) international payments.

Responsibilities:

  • To coach and guide junior operations officer in their activities
  • To provide instructions to update Work Place Instructions, based on feedback of the team and own experience, to ensure they are kept up to date
  • To carry out interventions with respect to FI electronic payments that have been incorrectly supplied;
  • To create and follow up files for incoming payments that could not be executed;
  • To handle and analyse complaints and enquiries of FI clients with respect to international payments, domestic, and direct debit
  • To proactively provide recommendations in order to reduce the number of payments not processed automatically and improve quality with the aim of reducing the number of complaints;
  • To actively cooperate with other divisions within the Payments Department to allocate complaints and prevent them from arising;
  • To formulate proposals for improvement;
  • To ensure compliance with the rules and procedures that are prescribed by Risk and Compliance.
About KellyOCG (Malaysia) Sdn Bhd
Kelly Outsourcing & Consulting Group (KellyOCG) is a leading provider of global talent management solutions. We consult with the world’s top organizations to architect innovative and customized workforce strategies that allow our clients to achieve their strategic goals and bottom line profitability.


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