L3 Operations Engineer

InnoVantage

  • Makati, Philippines
    8th floor, Dela Rosa Street , Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 1 Oct
Recruiter was hiring 6 days ago

L3 Operations Engineer

InnoVantage

Job Description

  • Fixing customer related issues within the product
  • Communicate to L2 Support for Issues/Defects
  • Write reusable, testable, and efficient code
  • Develop RESTful APIs using flask framework
  • Use backend logic to integrate to chat platforms
  • Develop CMS - Deploy projects in staging and prod servers
  • Develop / Utilize Machine Learning API or libraries

Minimum Qualifications

  • 5+ years job experience
  • Knowledgeable and has experience in Python, Flask, and webpage development (CMS). Natural Language Processing and Machine Learning Applications is a plus!
  • Familiar with/interested in: NoSQL (Marklogic and/or MongoDB), Cloud Server (AWS, GCP)· Strong skills in building modular software with object-oriented design
  • Ability to coordinate with an extended design team. Will be required to ensure that the design and implementation work well in the context of the entire system and product strategy
  • Practical experience working in an Agile/SCRUM development environment, with an understanding of what works and what doesn’t in a professional-services setting
  • An understanding of what it means to wear different hats in a small, dynamic team environment, and a willingness to jump in and help wherever needed.
  • Experience developing in an Agile Environment
  • Strong communication skills for the non-technical team to understand issues and resolutions

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Office Address
Kalayaan Building, Dela Rosa Street, Legazpi Village, Makati, Metro Manila, Philippines
Industry
Computer Software / ​Engineering
Vacancy
1 opening
Website
https://www.innovantage.ai

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About InnoVantage

We believe that combining AI and humans will result in high-performing organizations. As such our mission is to empower shared services teams with AI and Automation tools so that they can create positive experiences for their customers while giving them the extra time that they need to improve themselves.