Assistant Operations-Airline Manager

Gi Philippines Corporation

Posted 13 days ago and deadline of application is on 19 Mar
Recruiter was hiring 20 hours ago

Job Description

  • Assists the Manager in overall management of day to day operations;
  • In charge on planning the team’s strategy;
  • Daily routine includes: Attending of clients’ and Sales’ concerns, inquiries and complains; Issuance of backend tickets; and Ticket rebooking (Domestic and international);
  • Accountable in team reporting which includes weekly status reports, end of shift reports, productivity reports and other operations-related reports;
  • Serves as initial point of contact for procedural and technical issues;
  • Responsible for monitoring team and individual performance metrics to ensure that required service levels are met, as well as to drive initiatives in the team;
  • Teaches SAOA and Biyahe Ko functionalities to the team;
  • In-charge of the overall skills/competencies development of his/her direct reports through quality coaching and mentoring sessions;
  • Manage and increase the effectiveness and efficiency of support services.
  • Getting the adequate resources for fulfilling the job;
  • Report effort spent and task status to Management;
  • Overall monitoring of the team.

Minimum Qualifications

  • Graduate of any 4-year course
  • At least 2-3 year(s) working experience with the same position
  • Abacus, Amadeus and/or Galileo system proficient
  • Keen on details, very organized and systematic
  • Excels at operating in a fast pace, community environment
  • With strong leadership skills
  • Display a positive attitude, even under pressure
  • Familiar on using online booking systems
  • Familiar on using hotel booking systems, terms and conditions of hotel and packages.
  • Knowledgeable with the airline restrictions and updates

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Hospitality and Tourism
Educational requirement
Graduated from college
Office Address
Pasay, Metro Manila, Philippines
Industry
Leisure / Travel
Vacancy
1 opening
Website

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About Gi Philippines Corporation

GI PHILIPPINES CORP- an Online Travel Solution Provider. By simplifying the travel process, to enhance your customer base, efficiency and profits. we offer a single window platform to provide comprehensive End-to-End solution - BIYAHEKO
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