Tier 3 Systems Engineer  


  • Quezon City, Philippines
    Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full timeFULL_TIME

Expired a year ago

Job closed.

Job Description

Job Summary:

The Tier 3 Service Desk Engineer, Systems position is for an individual experience in technologies spanning virtualization, compute, and storage products. The Tier 3 Service Desk Engineer, Systems position is responsible for delivering data center transformation, virtual end-user computing, converged infrastructure, and cloud computing solutions.

Duties and Responsibilities:

  • Work with Managed Services Team to assess and implement enterprise data center solutions
  • Serve as a virtualization, compute, and storage subject matter expert for the MS department of GCSIT
  • Perform customer-premises assessments and installations
  • Support customer data center operations by enacting configuration changes as needed and approved through the defined Change Management process
  • Develop level-of-efforts and assist in high-level scoping of technical projects as requested
  • Contribute to the definition and continuous refinement of delivery processes and documentation
  • Stay current with emerging technologies as they mature
  • Mentor as assigned the T2 and T1 engineers
  • Facilitate cross-training of personnel as assigned

Minimum Qualifications


  • 7+ years of technical IT infrastructure experience
  • Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
  • Experience with SDDC, EUC, and Cloud Computing vision and solutions is required.
  • Experience with storage systems (Dell, EMC, HP) is required.
  • Moderate experience with data center networking (Cisco, Dell) is required, such as with DNS, DHCP, OSPF, BGP, etc.
  • Experience with VMware, Dell, Cisco, Commvault and converged infrastructure is required.
  • Experience with Horizon VDI.
  • Candidate must be organized, self-motivated, and well-spoken.
  • Ability to thrive in a fast-paced, changing, environment.
  • Strong communication and documentation skills.
  • Strong customer service skills


  • One or more of the following certifications

    • VMware Certified Professional (VCP)

    • VMware Certified Advanced Professional Datacenter Virtualization Design (VCAP-Design)

    • VMware Certified Advanced Professional Datacenter Virtualization Deploy (VCAP-Deploy)

    • VMWare Certified Design Expert – Datacenter virtualization (VCDX)

    • Horizon certifications desirable

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Work from HomeWork from Home
  • Legal Assistance PlansLegal Assistance Plans
  • Paid HolidaysPaid Holidays

Required Skills

  • VMWare
  • SERVER Administration

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Quezon City, Metro Manila, Philippines
Information Technology / IT
1 opening

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GCSIT confidently guides you toward predictable, scalable, agile infrastructure. A much different kind of engineering firm, we are focused on helping our customers create agility in the infrastructure from DevOps down. Our dedication to learn from, teach, and serve our customers has positioned us as a driving force in several key technology areas including hybrid, private and public cloud, automation, digital workspace, disaster recovery, and software-defined networks. We inspire, then empower our customers to ready their business to better handle complex and dynamic infrastructure challenges by readying their infrastructure for continuous innovation. Each client relationship is unique to their business goals and needs, but each is designed to drive new business value, reduce time to market and enable sustainable growth.

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