Client Success Intern
- Muntinlupa, PhilippinesMuntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
Project Management and Implementation
- Assist in working with business stakeholders to understand project objectives and requirements.
- Understand the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration, and data entry
- Assist in the development and maintenance of the standard project management deliverables such as project plan, product backlog, issues, action items log, meeting minutes, etc.
- Establish proper communication and support the deployment of fixes/enhancements from start to end.
Business Analysis and Customer Support
- Support the software development team in defining, designing and testing features.
- Assist in managing after-sales customer support after deployment of fixes/enhancements.
- Deliver a world-class support experience
- A college student enrolled in any technical, business management, finance, marketing, or communications course
- Passion for technology and for being a part of a fast-growing AI Edtech startup
- Great communication skills; has the ability to communicate effectively and efficiently (both verbal and written)
- Ability to multitask, prioritize, and manage time effectively
- Fast learner
- Good analytical and problem-solving skills
- Tech-savvy, comfortable using Google suite products
- Can work independently
- Minimum required number of hours must be 300 hours
Perks and Benefits
- Work from Home
- Project Management
- Business Analysis
- Stakeholder Management
- Customer Service
- Job Level
- Internship / OJT
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Office Address
- Unit 803 Park Trade Center, 1716 Investment Drive, Alabang, Muntinlupa City, Metro Manila
- Computer Software / Engineering
- 1 opening
About Edusuite Inc.
Edusuite’s AI-driven technology analyzes data and resources of schools, helping administrators, faculty, and students optimize their resources and make smart decisions. Achieve results better than any other School Management System.