Jr. Client Success Manager
Edusuite Inc.
- Muntinlupa, PhilippinesMuntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Expired 5 years ago
2019-10-09T16:00:00+00:00Job closed.
Job Description
- Work with business stakeholders to understand project objectives and requirements.
- Manage the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration and data entry.
- Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes, etc.
- Manages communication and deployment for projects from start to end.
- Support the software development team in defining and testing features.
- Manage after-sales customer support after deployment.
- Develop and deliver a world-class support experience.
Minimum Qualifications
- At least 1-year experience in Project Management, Quality Assurance, Business Analyst or similar roles.
- Good people skills and stress-management skills, to manage both the expectations and the complaints of clients.
- Bonus points for:
- Knowledge in Database & system administration.
- Experience in Quality Assurance
- Recommendations from your past Clients and Superiors.
Perks and Benefits
Work from Home
Free Lunch or Snacks
Housing
Medical / Health Insurance
Paid Sick Leave
Flexitime
Performance Bonus
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Gym Membership
Required Skills
- Organizing and Planning
- Project Management
- Customer Service
- Technical Skills
- Communication Skills
Preferred Courses
- Information Technology
- Business Administration
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Unit 803 Park Trade Center, 1716 Investment Drive, Alabang, Muntinlupa City, Metro Manila
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About Edusuite Inc.
Edusuite’s AI-driven technology analyzes data and resources of schools, helping administrators, faculty, and students optimize their resources and make smart decisions. Achieve results better than any other School Management System.