eData Services Phils., Inc.
eData Services Phils., Inc.

Assistant Manager for Virtual Scribe Services  

eData Services Phils., Inc.

  • Taguig City, Philippines
    Le Grand Ave, Fort Bonifacio, Taguig City, Metro Manila, Philippines
    Taguig City
    Metro Manila
  • Full timeFULL_TIME
Job closed.

Job Description

Job Description:

Delegates, monitor and evaluate jobs

Monitors the capacity of the department

Attend to customer concerns and requests, and ensures client satisfaction

Assists the Manager in finding new methods, techniques and procedures to streamline existing processes and procedures in an effort to continually exceed customer requirements.

Helps monitor operational statistics and reporting trends, including reports, production statistics, volume projections, and takes appropriate action to ensure customer needs are satisfied and growth targets are met.

Promotes individual and group development, team member engagement and maintains a work environment that promotes positive communication.

Responsible for resolving complex problems or inquiries, ensuring overall compliance with government regulations and company policies.

Minimum Qualifications


Graduate of Nursing, Medicine, or any Medical Allied Course

Preferably NCLEX passer

At least 2 years of management experience, or 4 years experience as a Supervisor .

Computer savvy, comfortable in a technology-enabled work environment.

Demonstrated ability to investigate and solve complex problems.

Excellent communication and diplomacy skills to work cross-functionally to influence others, drive results/change, and implement projects/processes.

Very customer-oriented with the ability to create and deliver exceptional customer experiences.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Life InsuranceLife Insurance
  • Transportation AllowancesTransportation Allowances
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid HolidaysPaid Holidays

Required Skills

  • Account Management

Preferred Courses

  • Nursing, Medicine, Physical Therapy

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Management and Consultancy
Educational Requirement
Bachelor's degree graduate
Office Address
Park McKinley West, Le Grand Ave, 1201 Taguig City, Philippines
Business Process Outsourcing
1 opening

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About eData Services Phils., Inc.

eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists. We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include: • Medical Record Summarization • Dictation Transcription (Medical and Legal) • Medical Report Editing • AMA Impairment Ratings • Comprehensive Medical History Taking by Telephone • Depo Summaries • Incoming Mail Processing • EHR Data Entry • Utilization Review • Live, Real-Time Virtual Scribe Services during Exam Encounters • Live, Real-Time Virtual Medical Services • Insurance Eligibility, Benefit, and Coverage Verification • Claim Denial Appeals and other EOB issues • Securement of Treatment Authorizations • Patient Scheduling • Patient Appointment Reminder Calling • Billing and Collections • Preparation and Transmission of Referral Letters • Computerized Physician Order Entry • Incoming Telephone Call Handling • Full Telephone Receptionist Services • Lunch Hour Telephone Coverage • Claims Submission • After Hours Telephone Coverage • Patient Inquiry Handling We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security. eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig.

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