Data Analytics Ventures Inc. (DAVI)
Data Analytics Ventures Inc. (DAVI)

Customer Experience Lead  

Data Analytics Ventures Inc. (DAVI)

  • Pasig, Philippines
    6F, Pioneer, Pineda, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 10 months ago

Job closed.

Job Description

A Customer Experience Lead will be responsible for:

  • Leading the Digital Issuance and other Online Solutions project implementation (new features and enhancement)
  • Product innovation, implementation of new features, enhancements and product initiative onboarding
  • Defining product recalibration, prioritization and approval of requirements. Review, analyze and evaluate business product and customer needs.
  • Managing Online Solutions Product Life Cycle; (Plan, Ideate, Assess, Roadmap & Prioritization, Story Map, UI/UX & Customer Journey) Builds, Test & Deployment, Adjust & Repair
  • Collaborating with Product Teams for Digital Issuance Solution Requirements
  • Documenting Product Solutions Requirement and formulate the Data flow diagram, Front end and Back end work flow
  • Communicating potential issues, escalating risks early, and collaborating with the immediate superior to reach a viable solution

Minimum Qualifications

  • Graduate of Bachelor's degree in Busines Management, Information Technology, Computer Science or other relevant courses
  • At least 3 years of relevant experience in digital product management
  • Strong prioritization and organizational skills
  • Has experience in stakeholder management and client relations
  • Excellent interpersonal and communication skills
  • Must be dynamic, energetic, proactive and open-minded

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Robinsons Cybergate Tower 3, Pioneer, 1600 Pasig, Philippines
Information Services
2 openings

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About Data Analytics Ventures Inc. (DAVI)

Data Analytics Ventures, Inc. (DAVI) offers products and services that perform deep-dive data analysis on brands, consumer behavior, and market demands. DAVI uses rich data foundations to navigate and unlock patterns that will enhance business processes and, thus, ensure friction-free experiences for customers. DAVI’s platform can identify the right price, promotional campaigns, and product assortment. At DAVI, data is the key to identifying customer patterns and insights. More than just crunching numbers amidst evolving market landscapes, the company aims for meaningful engagement and sustainable growth that will accelerate discovery and action for businesses. DAVI helps businesses get a deeper understanding of their brand and category performance. The company's insights help them determine growth drivers and opportunities, improve decisions and calibrate business objectives and actions. DAVI is a foresight-driven company with a diverse mix of industry leaders and up-and-comers who are well-versed in strategic leadership, data innovation, e-commerce, business development, technology, and growth marketing in its operations. The people at DAVI aim for precision in everything they do. DAVI advocates a culture of excellence and knowledge-sharing among its people. Each one is expected to be the very best at what they do and serve as mentors to their colleagues. DAVI gives its people the chance to be part of the wave of the future, as the data industry continues to evolve rapidly. They are empowered to chart the trajectory of their career and have access to programs that help them continuously upskill. As such, the company seeks people who are passionate about uncovering the value and opportunities behind data.

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