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Colcap Servicing Pty Ltd

Loan Processing Officer | Settlements day shift  

Colcap Servicing Pty Ltd

 
  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱25,000.00 - ₱30,000.00 / month
    PHP
    25000
    30000
    25000
    MONTH
  • Full timeFULL_TIME

Expired 3 months ago

2024-08-28T14:00:00+00:00
Job closed.

Job Description

Our innovative Australian mortgage company is on the lookout for a dynamic and ambitious individual to join our team. By joining our ranks, you'll play a crucial role in safeguarding our organization, driving growth, and making a tangible difference in the lives of our clients.

As we continue to conquer new frontiers in the financial services industry, we need a dedicated and passionate problem-solver to help us maintain our position as a leading mortgage provider. If you're up for the challenge, buckle up and get ready for an unforgettable adventure!

Position Summary:

As a Loan Processing Officer, you will work on a team of 20 to process loans for purchases, refinances, and construction loans. Your goal is to ensure the settlement process is smooth and positive for borrowers.

Principal Accountabilities:

  • Prepare and review loan documents in accordance with credit approvals
  • Coordinate with solicitors to ensure timely document issuance and settlement completion
  • Ensure compliance with pre-settlement conditions and credit requirements
  • Provide customer service by: (1) answering phone calls; (2) managing email inbox and responding to queries; and (3) handling general inquiries from brokers, solicitors, and third parties

Critical Challenges and Responsibilities:

  • Work in a fast-paced environment to ensure: (1) Meeting of SLAs, compliance, and quality standards; and (2) Efficient daily workflow and task distribution with team members
  • Coordinate documentation and system requirements for deal funding recommendations
  • Communicate with Brokers and Broker support staff for smooth deal processing and contract administration

Minimum Qualifications

Knowledge, Qualifications, and Competencies:

  • Proven customer service skills
  • Proficient in Microsoft Office (Word, Outlook, Excel)
  • Ability to maintain confidentiality and work independently
  • Excellent communication and organizational skills
  • Attention to detail and ability to meet deadlines
  • Positive attitude, enthusiasm, and willingness to learn
  • Previous mortgage industry experience a plus

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Business Correspondence
  • Email Support
  • Customer Service
  • Time Management
  • Critical Thinking
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Taguig, Metro Manila, Philippines
Industry
Financial Services
Vacancy
3 openings
Website
https://www.colcap.com.au

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About Colcap Servicing Pty Ltd

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.

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