Insurance/Claims Team Lead
Deployed Philippines, Inc.
- Pasig, PhilippinesSan Miguel Avenue, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Will be responsible for ensuring the adherence to the guidelines and effectively manage the operations
- Participate in the development and implementation of plan, goals and targets, in line with the client’s objectives
- Manages the implementation of the operations objectives, providing leadership and facilitating work processes in order to achieve high performance standards.
- Directs and manages the implementation of policy administration and ensures proper documentation, policy rules and guidelines, issues, amendment and other all other transactions
- Providing guidance and support, necessary for continuous improvement to subordinates
- Works in close coordination with the Client and its partner to develop business strategy and articulate action plans to drive the focus of business towards its goals.
- Onboard new employees and prepare the relevant tools for a smooth transition
- Training of the new employees (as and when needed)
- Monitor Access to files to ensure there are no red flags or risk of company issues
- Accountable for assessing, implementing and maintaining all business operations
Minimum Qualifications
- 6+ years' experience handling Customer Sevice, Claims and Insurance
- Previous management/leadership experience
- Excellent written and verbal communication
- Ability to multitask, and identify areas of priority.
- Ability to provide feedback in a positive, constructive manner.
- Problem solver.
- Process oriented, but able to think outside of the box to solve issues.
- Trustworthy, and confidential.
- Team player, focused on creating strong team morale.
- Strong leadership skills.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- San Miguel Avenue
About Deployed Philippines, Inc.
Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll.
Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering.
We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level.
If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.